Virtual Passenger Assistance Trainer Course - May 11, 2021


Links to the class will be sent to participants in the week prior to the event. If you haven't received a link by Tuesday, December 15, 2020, please email NMHCA at

Tuesday, May 11, 2021 (8:30 AM - 12:30 PM) (MDT)

The course will be approximately 4 hours in length and will run from approximately 8:30 am to approximately 12:30 pm.


$400 for non-members

$200 for members

The early-bird discount of $50 will be applied to all registrations at checkout through 5:00 pm on April 16, 2021.

Event Details

Don't get stuck at survey time without a qualified trainer or worse a qualified driver! Enroll potential trainers NOW! Participants successfully completing this course will be qualified to train drivers as well as non-driver passenger assistants within the facility.

Course Outline

The Passenger Assistance/Motor Vehicle Operation course has been designed so the trainer may teach it in three (3) major modules which may be offered in steps to aid in scheduling training within the facility:

MODULE 1: A "how-to" in training others in basic passenger assistance techniques for day-to-day resident contact. Time Frame: 4.25 to 5 hours

MODULE 2: The participant will receive instruction in advanced passenger assistance techniques including the use of wheelchair lifts and the securement systems in vehicles. Time Frame: 4-5 hours

MODULE 3 - MOTOR VEHICLE OPERATION: The participant will receive instruction in safety, defensive driving, pre & post-trip inspections, and other information needed as well as how to communicate to those responsible for transporting residents. Time Frame: 6.5 to 9 hours.

MODULE 4 - FACILITY SPECIFIC UPDATE: Allows facilities to transfer certificates with minimal update training.

This course covers all requirements of the August 2000 Transportation Regulation in State Licensing Rules.

This streamlined presentation will provide staff with the materials and information to put together a passenger assistance training program at the facility level.

Additional Information
Event Contact:
Tracy Alter
Contact Organization:
New Mexico Health Care Association
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