AHCA/NCAL Silver Quality Award Workshop

NMHCA/NMCAL, in partnership with several state affiliates, presents a SILVER Quality Award virtual workshop series to help you better understand the Silver Award application criteria, scoring, and strategies for successful application submission. Bronze recipients have three years to apply for Silver from the year they received the Bronze award. Silver recipients outline their systematic approaches and demonstrate sustainable organizational and process results linked to their key customer requirements, success factors, and challenges. This workshop is about more than an award; besides gaining a better understanding of what examiners are looking for and how to use the award criteria as an improvement tool, you will learn how to use the award process to focus, align, and accelerate your performance excellence efforts thus becoming a high-performing organization.